Privacy notice

Who we are

TNX Consulting Limited, trading as The Build Mill, is the data controller for personal data collected through this site. Contact us at privacy@thebuildmill.co.uk.

What we collect and why

• Bookings: your name, email, phone number, booking details and party size. Lawful basis: performance of a contract.
• Payments: handled by Stripe. We never see or store your full card number. Lawful basis: contract and legal obligation.
• Children's data for parties: first name and age only, so we can match sets and manage allergies. Deleted 30 days after the visit.
• Marketing: email or SMS only where you have given explicit opt-in consent. You can withdraw consent at any time using the link in any message.
• Analytics cookies: only set if you accept them in the cookie banner. Lawful basis: consent (PECR).

How long we keep it

Booking and payment records are kept for six years for tax purposes. Marketing consents are kept until you withdraw them. Children's party data is deleted after 30 days.

Who we share it with

Our payment processor (Stripe), our email provider (Resend) and our hosting and database provider. All process data on our instructions under written agreements.

Your rights

You can ask for a copy of your data, correct it, delete it, restrict or object to its use, or ask us to move it. Email privacy@thebuildmill.co.uk and we will respond within one month. You can also complain to the Information Commissioner's Office at ico.org.uk.